JOB DESCRIPTION JOB TITLE – Branch Manager Main purpose of the job To plan organize and control the resources and activities of the branch so as to provide the required levels of service to our customers and to, at least, meet budgeted revenue, productivity and expenditure targets. To expand branch activities …
ORGANISATIONAL AND JOB PROFILING 1. General Work Environment An Example Pressure of Work Structured but somewhat relaxed setting where there is reasonable time to contemplate decisions. Homework necessary with reasonable intermixing of business and personal time. Volume of Work Deadlines Homework 2. Type of Work Accuracy Work requiring strong mathematical, statistical and computation …
Open ended questions – An open-ended question is one which requires more than a simple ‘Yes’ or ‘No’. A One Step Probe is a question designed to collect a limited amount of basis information. These question usually begin with who, what when and where. A Two Step probe -Sometimes, to probe the information further …
Similarity Error Many interviewers are predisposed to react positively to candidates who are similar to themselves ( in outside interests, personal backgrounds, appearance) and react negatively to candidates very different from themselves Contrast Error Candidates should be compared to the standards that the organisation has established for the position, not to each other …
Introduction 1. Interviews are particularly useful for getting the story behind a participant’s experiences. The interviewer can pursue in-depth information around a topic. Interviews may be useful as follow-up to certain respondents to questionnaires, e.g., to further investigate their responses. Usually open-ended questions are asked during interviews. 2. Before you start to design your interview …