AIM– A 2-day workshop on competency based interviewing skills for senior managers. FOCUS – Key Areas Management is presented with few opportunities to exert greater impact on organizational results than through selection of employees. Post selection remedial training is an expensive way to make up for a bad hiring decision. The various spheres to …
JOB DESCRIPTION JOB TITLE – Branch Manager Main purpose of the job To plan organize and control the resources and activities of the branch so as to provide the required levels of service to our customers and to, at least, meet budgeted revenue, productivity and expenditure targets. To expand branch activities …
ORGANISATIONAL AND JOB PROFILING 1. General Work Environment An Example Pressure of Work Structured but somewhat relaxed setting where there is reasonable time to contemplate decisions. Homework necessary with reasonable intermixing of business and personal time. Volume of Work Deadlines Homework 2. Type of Work Accuracy Work requiring strong mathematical, statistical and computation …
Open ended questions – An open-ended question is one which requires more than a simple ‘Yes’ or ‘No’. A One Step Probe is a question designed to collect a limited amount of basis information. These question usually begin with who, what when and where. A Two Step probe -Sometimes, to probe the information further …
Similarity Error Many interviewers are predisposed to react positively to candidates who are similar to themselves ( in outside interests, personal backgrounds, appearance) and react negatively to candidates very different from themselves Contrast Error Candidates should be compared to the standards that the organisation has established for the position, not to each other …
Introduction 1. Interviews are particularly useful for getting the story behind a participant’s experiences. The interviewer can pursue in-depth information around a topic. Interviews may be useful as follow-up to certain respondents to questionnaires, e.g., to further investigate their responses. Usually open-ended questions are asked during interviews. 2. Before you start to design your interview …
ABOUT US SolutoLearning is the virtual learning site of Innovators & Leaders, which is led by Col Alok Asthana (retired). Innovators & Leaders are consultants and trainers, dealing with creativity, innovation, self-development, managerial and leadership skills. We conduct Instructor-led training and consultations through www.innovatorsandleaders.com. Some learners find the synchronous, class room format unsuitable for …
If you are blocked at one level, look for other ways. They exist, and sometimes offer an even better solution. While trying to invent a new type of air-conditioner, we find ourselves blocked to use the ‘heat exchange effect’ for some reason (patent restriction, cost etc). Does that mean that I cannot proceed with …
Any situation which can be expressed in a ‘If—, then —–, but—–‘ format, can be solved. It is more of a design contradiction than a problem If I do something, then some good can occur, but some bad occurs too. Some typical examples are given below. 1. While designing a car, I have the technical capability to increase …
For a company to innovate, it must get to know what the customer wants. But haven’t we opened up a can of worms by using the term ‘what the customer wants’, so loosely? Which stage of product development do we have in mind while we use this term? It seems that while we are …